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Product Details
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Company Profile_Kamsled
1,We could provide high-quality products.
2.We are sure to give you the favorable price.
3.We could provide you with good service during 3 years warranty period.
4.We have long-term cooperation with our forwarders,so we can provide you with the lowest freight costand the fastest service.
5.We have our own product profeesional team to research and develop the products design accroding to your requirements.
6.We can design the box if you have large quantity products.
7.OEM are accept .
Warranty:
Product warranty terms
KAMS Light will give the buyer a waranty period of 3 years and we will be responsible forshippment cost of maitancement and replacement, except any sitautions as below mentioned:
1.Any man made damage wil not allow to replace.
a.Any led lights damage caused by user.
b.Any parts of Led lights damage caused by user.
c.We only allow a complete replace for items that have problems caused by us.
2.Led products have been installed incollectly, mishandle, or used on incompatible systems f arre not covered by any warranty.
a.Any incorrect using method for light from user.
b.The light is damage by a negative voltage of electronical, improper voltage or voltage spike.
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.
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